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Handmade item
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Materials: Shoushan stone, natural pearl, and 18ct gold vermeil (gold plated on sterling silver)
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Chain length: approximately 38cm with a 6cm extension chain
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Shoushan stone size: about 4mm; pearl size: about 5mm; pendant size: approximately 1.5cm
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Most products are adjustable; please refer to product details for precise measurements
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To preserve quality, avoid prolonged water exposure and contact with chemicals; gently wipe clean after use
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Free standard shipping on all orders
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Returns accepted within 14 days for all full-price merchandise
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Delivered in a reusable jewelry pouch or gift box with polishing cloth and care card
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Gift message option available at checkout for a personal touch
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Need help?
Frequently Asked Questions
Order
Yes, we ship all over the world. Duties and taxes may apply for select countries. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 7-15 business days to arrive. Overseas deliveries can take anywhere from 7-21 days. Delivery details will be provided in your confirmation email. Please allow 6-9 days for processing and 7-14 days shipping for personalized and handmade products.
We accept returns/exchanges within 14 days of delivery for a variety of reasons. Please visit our Returns & Exchanges page for further information. Please note it is the customer's responsibility to pay return shipping costs.
As soon as your order ships, we’ll upload your tracking number. You can track your package anytime on our Track Your Order page.
At this time, we offer standard shipping only. We’re working on adding more shipping options in the future!
Many of our pieces are made with hypoallergenic materials such as stainless steel, sterling silver, or gold plating. Please check individual product descriptions for specific material details.
Yes! Many of our pieces (especially handmade items) are one-of-a-kind or limited edition, so you’re sure to find something unique.
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options at checkout.
We process orders quickly, but if you need to make a change, please contact us as soon as possible. We’ll do our best to accommodate your request.
You can reach us anytime at support@wovenhaus.store or through our Contact Us page. We strive to respond within 24 hours.
For select items we do offer gift boxes and gift messages. We're still tinkering with the specifics!
You can contact us through our contact page or send us an email at support@wovenhaus.store. We will be happy to assist you!